Dovie UK Data Policy
At Dovie UK, we hold your privacy in the highest regard and are dedicated to safeguarding and respecting it. When you engage in activities such as placing an order, subscribing to our marketing communications, or browsing our website, we collect your personal data.
The information we gather includes details provided by you, such as your first and last name, shipping and billing addresses, as well as data concerning your browsing and shopping behaviours on our website. This information is utilised for the following purposes:
- Processing orders, facilitating payments, and ensuring the delivery of your purchased items.
- Offering additional services that you have requested, including marketing communications.
- Granting access to exclusive services reserved for registered users.
- Providing assistance and support through our Customer Care team.
- Enhancing your website experience and tailoring the content to suit your preferences and device.
In compliance with the EU’s General Data Protection Regulation (GDPR), we uphold the necessity of a lawful basis for processing your data. In most cases, this basis arises from a contractual obligation with you, such as fulfilling your orders. We utilise your contact information to address your queries, share pertinent details related to our services, and distribute marketing materials (unless you opt out).
Your email address is employed for sending marketing content, like newsletters, unless you specify otherwise by opting out or for general account updates. You have the liberty to opt out of marketing communications at any time by clicking the “unsubscribe” link included in the emails.
Should you have any queries or concerns regarding your data or our data practices, please do not hesitate to reach out to us.
Team Dovie
This policy is effective as of 01/08/2024
Dovie Cookies Policy
Dovie Cookies Policy
At Dovie, we value your privacy and aim to provide transparency regarding the use of cookies on our website. This Cookies Policy outlines how we use cookies to enhance your shopping experience and collect information when you visit our online store:
What are Cookies?: Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, track your interactions, and improve your overall browsing experience.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the functionality of our website, enabling you to navigate the site and use essential features like adding items to your cart and checking out.
- Performance Cookies: These cookies help us analyze how visitors use our website, which pages are most popular, and if there are any errors. This information is used to improve our website’s performance.
- Functionality Cookies: These cookies allow us to remember your preferences, such as language and region settings, to provide a more personalized experience.
- Marketing Cookies: We may use marketing cookies to track your interactions with our marketing campaigns and personalize the ads you see on our website and other platforms.
- Third-Party Cookies: We may also allow third-party services, such as Google Analytics or social media platforms, to place cookies on your device to help us analyze website traffic and improve our marketing efforts.
- Managing Cookies: You can control and manage cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies, but doing so may impact your browsing experience.
Consent: By continuing to use our website, you consent to the use of cookies as described in this policy. If you do not wish to accept cookies from our site, you can adjust your browser settings accordingly.
Updates to the Policy: We may update our Cookies Policy from time to time to reflect changes in technology or applicable regulations. Any updates will be posted on this page.
Contact Us: If you have any questions about our use of cookies or this policy, please contact our customer support team for assistance.
By using the Dovie website, you agree to the use of cookies as described in this policy. This policy is effective as of 01/08/2024.